I don’t know if any IT people read my blog, but I hope so. Folks, when your entire computer system is down, dead like a rock on the road, keeping the users updated is critical. Listen, I know communication with human beings is a challenge for you to begin with, but try it. Consider the airline industry. I’m sure you have flown before, and no doubt one time or another your plane has been delayed in taking off. On most competent airlines you are updated every fifteen minutes or so. What they tell you is pure fantasy, as most times the pilot or flight attendants don’t have a clue what the mechanics are doing with their heads stuck in the number 3 engine. But whatever story they tell the passengers calms them down, makes them think that someone is working on the problem, and that maybe, just maybe they might make it to their cousin’s wedding in Cleveland after all. More than that, internally they know the airline crew respect them enough to lie to them every 15 minutes. Its what they would want if they were sitting in a tiny seat breathing stale air.
So, when your system goes down, it is really important that you send out a message to everyone that you are aware of it and working on it. We aren’t sitting in tiny seats unable to stretch while breathing stale air, so you don’t have to contact us every 15 minutes. But hourly would be nice. Maybe every 90 minutes. Also, it would really help if you passed along some information. Just like the airline model, it doesn’t have to be the truth. You could say “The core server coils failed and the neon tubes have to be refilled with rayon.” We don’t know crap about computers, but we will spend the next 90 minutes discussing the neon tubes and coils with each other and pondering possible options. We may even Google the price of rayon while we are at it.
The worse thing you can do is to be 100% silent. Which by the way, seems to be the standard operating procedure with IT folks world-wide. Everyone is sitting around staring at their blank rocks on their desks, customers are standing around glaring at anyone who works for the company, and pretty much everyone is angry with you. Even though it was the squirrel that the Biology lab let loose that chewed the rubber bands off the hard drive circuit boards so it isn’t even your fault to begin with!
I am aware that I am addressing a skill set that IT people lack. Hell, if you could talk with people you would have a real job, right? So, to make things easy for you, I’ve prepared a series of emails or voice messages for you. All you have to do is send them out in sequence every 90 minutes. Just mail me a check for $99 and I will send you back enough made up messages to last you through three outages. But that’s not all. If you act today I will include my new book, “How to Dress Not Like a Geek Who Lives with his Mother Still” totally free!
And if that isn’t enough to get you off your rapidly enlarging fat ass, I will include my pamphlet, “Guide to complete sentences”, normally selling for $12.99 completely free, all you pay is the extra shipping charge of $49.99.
Wow…that felt good. Hmmmm….I wonder what else I can do while I wait for my network system to come back online???
Some Blogging Guy
The Atala is a rare butterfly trying to make a comeback. It needs the native plant Coontie to lay eggs on. Coontie isn’t always easy to find at your local plant nursery.






Just some guy with a blog; posting photos, fiction, tech articles along with some humor and sarcasm. Enjoy!



